At Little Roots, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website you agree to the practices described below.
Information we collect
- Details you provide — your name, email address, phone number, and shipping address when you create an account, place an order, or contact us.
- Order & payment information — the items you buy and the delivery address. Card and UPI details are handled directly by our payment gateway; we never store your full card number.
- Usage information — basic technical data such as your browser type and the pages you view, collected through cookies to keep the site working and improve it.
How we use your information
- To process and deliver your orders and send order updates.
- To respond to your enquiries and provide customer support.
- To improve our products, website, and shopping experience.
- To send offers or updates — only if you have chosen to receive them.
Sharing your information
We do not sell your personal data. We share it only with trusted partners who help us run our business — for example, our payment gateway to process payments and our courier partners to deliver your parcels — and only to the extent needed to complete your order.
Cookies
We use essential cookies to keep your cart and session working. You can disable cookies in your browser, though some parts of the site may not function as expected.
Data security
We take reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, but we work to safeguard your data at every step.
Your rights
You may ask us to access, correct, or delete the personal information we hold about you. To make a request, just get in touch using the details below.
Contact us
Questions about this policy? Reach us through our Contact page and we will be happy to help.